Kontaktinformationen

Effective Date: June 29, 2025

New Glory International, a 501(c)(3) nonprofit organization, is committed to providing excellent customer service and support for our worship music, concerts, and resources available through terrymacalmon.com and newglory.org. Below are the contact details for inquiries related to orders, returns, donations, or general questions.

How to Reach Us

  • Email for General Inquiries: info@newglory.org

    • For questions about our mission, products, or services.

  • Email for Orders and Shipping: orders@newglory.org

    • For inquiries about order status, shipping, or international shipping quotes.

  • Email for Returns and Refunds: orders@newglory.org

    • For issues related to returns, refunds, or defective products.

  • Phone: 214-494-2265

    • Available Monday through Friday, 9:00 AM to 5:00 PM CST, excluding U.S. federal holidays.

  • Postal Address: New Glory International, P.O. Box 5304, Frisco, TX 75035, United States

    • For returns, correspondence, or donation receipts. Please do not send unsolicited packages without prior approval.

Response Times

We strive to respond to emails within 2-3 business days. Phone inquiries are handled during business hours, and voicemails are returned within 1-2 business days. For urgent order or return issues, please include your order number in your email to expedite the process.

Additional Information

  • For details on shipping, refer to our Shipping Policy.

  • For information on returns and refunds, see our Return and Refund Policy.

  • For terms governing the use of our websites and services, review our Terms of Service.

  • For information on how we handle your personal data, see our Privacy Policy.

We value your connection with New Glory International and are here to assist you in engaging with our mission and resources.